Frequently Asked Questions (FAQ)
More recently, after being acquired by Tenaga Nasional Berhad (TNB), Allo will enable the nation premier electric utility company to provide Smart Homes, Smart Building, Smart Industry, Smart City and Digital LED Screens services. TNB has also appointed Allo to implement the National Fiberisation and Connectivity Plan (NFCP) Pilot at Jasin, Melaka.
City Broadband by Allo is a leading broadband service that began in Cyberjaya and serves corporate, enterprise, and residential subscribers. City Broadband is built on Allo own fibre optic network known as Cyberjaya Metro Fibre Network (CMFN) that provides high speed, highly redundant, and dedicated broadband access services.
The difference is 12 months contract has RM 300 upfront payment (will be charged on the first month’s bill) while 24 months contract has no upfront payment.
The difference is 12 months contract has RM 400 upfront payment (will be charged on the first month’s bill) while 24 months contract has no upfront payment.
[IMPORTANT] Kindly click the verify button for us to proceed with installation.
Let say, your installation date is 15th November 2020, your first bill amount is lesser than monthly package you subscribe calculated based on 15th November 2020 30th November 2020.
The next month December 2020 bill amount will be exactly same with the amount of package you subscribed.
Customer has the choice either to pay on end of the months or on each 15th of the month (based on installation date). But we are strongly suggesting to pay end of the months to avoid the situation customer might forget the installation date.
If you are not satisfied kindly make a complaint.